Business Genre
Long Business Description
C-Zentrix is the fastest-growing omnichannel customer experience solution for contact centers. C-Zentrix having more than 1500+ customers in India as well as worldwide. Itis also recognized by Gartner in 2014. C-Zentrix's products and solutions (multi-channel and unified communication) are extensively used for Skill-Based routing, Predictive Dialing, Inbound/Outbound call routing, Interactive voice response system (IVR), IPBX, Voice and Screen Loggers, CRM, Live Chat, Email management, Missed Call, RoboCall and Magic call.